Lobek Legal Consulting respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how Lobek Legal Consulting collects, uses, stores, protects, and processes personal information when you visit our website, contact us, submit an enquiry, or make use of our services.

Lobek Legal Consulting is the trading name of Lobek Holding (PTY) Ltd.

By using this website or submitting your personal information to us, you agree to the terms of this Privacy Policy.

Information We Collect

Lobek Legal Consulting may collect personal information directly from you when you complete a contact form, send us an email, call us, request assistance, or provide information relating to a debt recovery matter.

The information we collect may include:

Your name
Your business name
Your email address
Your phone number
Your location or area
Your enquiry details
Information about outstanding debt or overdue accounts
Debtor details provided for recovery purposes
Invoices, statements, agreements, payment records, or supporting documents
Communication records between you, your business, and the debtor
Any other information you choose to provide to us

We may also collect basic website usage information, such as pages visited, browser type, device information, and general interaction with our website.

How We Use Your Information

Lobek Legal Consulting collects and uses personal information for legitimate business and service-related purposes.

We may use your information to:

Respond to your enquiries
Communicate with you about our services
Assess your debt recovery matter
Provide legal service and debt recovery support
Contact relevant parties where required for the recovery process
Verify information provided to us
Keep records of communication and service activity
Improve our website and client experience
Send relevant service-related communication
Comply with legal, regulatory, or business obligations

We will only use your personal information for the purpose for which it was collected, or for a related purpose that is necessary for the services we provide.

Debt Recovery Information

Because Lobek Legal Consulting provides debt recovery and legal service support, we may process information relating to businesses, clients, debtors, overdue accounts, unpaid invoices, outstanding balances, statements, agreements, and supporting documentation.

This information is used to assess, manage, and assist with debt recovery matters.

By submitting this information to Lobek Legal Consulting, you confirm that you are authorised to provide the information and that it may be used for the purpose of assessing and assisting with the recovery of debt.

Sharing of Personal Information

Lobek Legal Consulting will not sell your personal information.

We may share personal information only where necessary for legitimate business, legal, or service-related purposes.

This may include sharing information with:

Our internal team
Legal or debt recovery representatives
Service providers who assist with website, email, hosting, administration, or communication services
Third parties required for the recovery process
Regulatory authorities, where required by law
Any party where disclosure is necessary to protect our rights, comply with legal obligations, or provide our services

Where personal information is shared with service providers, we will take reasonable steps to ensure that they treat the information securely and only process it for the required purpose.

Protection of Personal Information

Lobek Legal Consulting takes reasonable steps to protect personal information from loss, misuse, unauthorised access, disclosure, alteration, or destruction.

We aim to use appropriate security measures to protect the information provided to us, including administrative, technical, and organisational safeguards where practical.

However, no method of electronic storage, internet transmission, or digital communication can be guaranteed to be completely secure. While we take reasonable care, we cannot guarantee absolute security of information transmitted through the website or by email.

Retention of Information

Lobek Legal Consulting will only keep personal information for as long as reasonably necessary to fulfil the purpose for which it was collected, provide services, maintain business records, resolve disputes, comply with legal requirements, or protect our rights.

When personal information is no longer required, we will take reasonable steps to delete, destroy, or de-identify it where appropriate.

Website Cookies and Tracking

Our website may use cookies or similar technologies to improve functionality, understand website usage, and support marketing or analytics activities.

Cookies are small files stored on your device when you visit a website. They help websites remember certain information and improve user experience.

You can choose to disable cookies through your browser settings. Please note that disabling cookies may affect how some parts of the website function.

Contact Forms

When you submit a contact form on our website, the information you provide is used to respond to your enquiry and assist with your request.

Submitting a contact form does not automatically create a client relationship. A client relationship will only begin once Lobek Legal Consulting has reviewed your enquiry, accepted the matter, and agreed to assist.

Email and Phone Communication

If you contact Lobek Legal Consulting by email or phone, we may keep a record of the communication for service, reference, administrative, and compliance purposes.

We may use your contact details to respond to your enquiry, provide updates, request additional information, or communicate with you about our services.

Direct Marketing

Lobek Legal Consulting may contact you with relevant business or service-related information where permitted by law or where you have provided consent.

You may request that we stop sending you marketing communication at any time by contacting us directly.

Your Rights

You may have the right to request access to the personal information we hold about you, ask us to correct inaccurate information, object to certain processing, or request that information be deleted where legally applicable.

To exercise these rights, please contact us using the details provided below.

We may need to verify your identity before processing certain requests.

Accuracy of Information

You are responsible for ensuring that any personal information you provide to Lobek Legal Consulting is accurate, complete, and up to date.

If your information changes, please notify us so that we can update our records where necessary.

Third-Party Links

This website may contain links to third-party websites or platforms. Lobek Legal Consulting is not responsible for the privacy practices, content, or security of third-party websites.

We recommend that you read the privacy policies of any third-party websites you visit.

Children’s Privacy

Lobek Legal Consulting does not intentionally collect personal information from children through this website.

If we become aware that personal information from a child has been provided to us without the required consent, we will take reasonable steps to delete or manage that information appropriately.

Changes to This Privacy Policy

Lobek Legal Consulting may update this Privacy Policy from time to time. Any updates will be published on this page.

Continued use of our website or services after changes have been published will mean that you accept the updated Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact Lobek Legal Consulting.

Email: info@lobeklegal.co.za
Phone: 060 960 7004